Help related to the Rubicon Toolbox desktop application
Installing in the Program Files or C:/ directories
Fenella Johns Administrator Posts: 6
1/25/2016
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The default installation of Rubicon Toolbox is into the C:/Program Files directory. However, if you have a 64 bit computer, you will need to install Rubicon in the C:/Program Files (x86) directory.
However, Microsoft is making it increasingly difficult to access the Project Files directory. If you are having problems with installing Rubicon here, or using the program when it's installed, then you can try to:
- Ensure the C:/Program Files or C:/Program Files (x86) directory is not write-protected.
- Open Rubicon using "Run as Administrator". To do this you will need to find the "Toolbox.exe" file in the folder where the program was installed (typically C:/Program Files/MAS/Rubicon Toolbox or C:/Program Files (x86)/MAS/Rubicon Toolbox), right click and select "Run as Administrator".
If you still have problems installing or using Rubicon, you can bypass all the accessibility issues by installing Rubicon directly into the C:/ directory. When you start the Rubicon installation process (using Rubicon ToolBox1.msi, you have to change the installation directory from C:/Program Files to C:/. When you run the upgrade installer (Rubicon Upgrade Extractor Vxxx.exe), you also need to change the default search directory to C:/.
Remember you can always contact us if you need help! edited by fenella@rubsol.co.za on 1/25/2016
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